Frequently Asked Questions
WEB DESIGN PROCESS
No. 1
CONSULTATION
Nice to meet you! We’ll discuss your project needs, timeline, costs, content, and answer any questions up to 30 minutes on Zoom. If we’re a good fit, grab your calendar, we’ll set a start date. Be sure to complete the Consultation Questionnaire beforehand (see confirmation email).
No. 2
PROJECT BOOKING
Once we have a start date, I'll email you a contract to sign, an invoice to pay, and a scheduling link for our Discovery Session on Day 1. You can do all three online. This will secure your project on my design calendar. Please be sure to read the contract in full and reach out with ANY questions.
No. 3
WELCOME EMAIL
STAR this one in your inbox! This email explains what you need to do before we start. It includes a project calendar with deadlines and links to EVERYTHING (the Design Questionnaire, Content Planner, Pinterest Board, and Google Drive).
No. 4
DESIGN QUESTIONNAIRE
The design questionnaire allows me to learn more about you and your business for a deeper dive into your project while uncovering your brand. Due 1 WEEK before we start.
No. 5
PINTEREST BOARD
A shared Pinterest Board will allow us to nail down the design style. I’ll pre-pin some color palettes, fonts, and designs; you tell me what you think in the comments. Also due 1 WEEK before we start.
No. 6
UPLOAD CONTENT
Upload all website copy and images to Google Drive and enter copy, logins, domain info, and keywords into the content planer. Refer back to the Welcome Email for instructions, and remember to have everything in 2 DAYS before we start.
No. 7
DISCOVERY SESSION
We’ll kick off Day 1 with a Discovery Session (yay)! I’ll learn all about your business. We’ll make sure your content is ready, map out your navigation, plan SEO, and tackle any questions.
No. 8
MOOD BOARD
I begin designing by creating a mood board using your content for inspiration. This is a collage highlighting your content, color palette, logo, etc., and helps define your brand and brand identity. This will be sent to you via email for approval in WEEK 1.
No. 9
DESIGN TIME & EDITS
I’ll do my thing and design your project within the agreed time frame pulling in all the elements that are uniquely you -- defining your brand, telling your story, and most importantly, resonating with your audience. Drafts will be emailed and you can provide feedback and edits. Send as many edits on or before the deadline (see project calendar), then we move on to the next phase.
No. 10
LAUNCH & WRAP UP
During our last week together, the final touches will be made on your website before it goes live. We’ll wrap up with a call to discuss strategy, marketing, and transferring the website over to you. You’ll also get access to additional services if you need help managing your site. PLEASE NOTE: Website transfers occur after all invoices are paid.
"Melonie was an absolute delight to work with!! She is professional and personable - working with Mel is like working with a good friend. She truly cares about her clients, their businesses, and their visions. Her creativity, attention to detail, and phenomenal work ethic resulted in the website of my dreams. We had a tight timeline and she went above-and-beyond not only to develop the website to my desired specs, but she got it done earlier! I have received so much positive feedback about the site, from how professional + polished it looks to how easy it is to scroll through (via cell or computer). I received business inquiries through the new website within 24 hours of it going live!"
— Dr. Lori Ana Valentin
kind words
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Send you a content planner with clear instructions on how to prepare your text and images and where to upload it.
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Design an elegant brand and/or website with inspiring words based on your goals, style, and target audience.
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Strategically place all content to create a meaningful online experience for your clients.
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Provide one-on-one support and communication during your project.
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After launch, send custom training videos, so you know exactly how to make updates on your new website.
On my end, I will...
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Make sure you're ready and the timing is right so we can make this a priority together.
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Read through the agreement in full and reach out with questions if you have them.
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Complete the design questionnaire and content planner with detailed responses.
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Provide all content (images + text) and Pinterest board on time to stay on schedule.
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Keep tabs on your inbox for updates, and email any feedback + edits by deadline.